Frequently Asked Questions

  • Yes — every formula is made to be effective but gentle. If your skin is highly reactive, patch-test first (behind your ear or inner arm) and introduce one product at a time.

  • Give it 3–4 weeks of consistent use. Skin renews itself on roughly a 28-day cycle — the glow is coming, but it needs a full cycle to show.

  • Cleanse → treat → hydrate. Gentle Renewal Cleanser first, Advanced Peptide Serum next, Hydrating Repair Cream to seal it in. Revive Eye Treatment goes on the eye area morning and night.

  • Always. We never test on animals.

  • We ship within the US. Orders go out in 2–3 business days, and shipping is free on orders over $60.

  • Then we make it right. Email us within 30 days and we'll sort out a refund or replacement — see our Shipping & Returns page for the details.